Rocky Mountaineer Vacations operates the world-acclaimed two-day, Rocky Mountaineer rail journey between Canada's West and the Canadian Rockies. This customer received a state-of-the-art reporting and analysis solution that will ensure easy access to critical business information

Overview

ApothecaryRx

TransX

Nassau Airport

Rocky Mountaineer

Company: Rocky Mountaineer Vacations

Location: Vancouver, BC

Industry: Tourism

Implementation: 2008

Background

Headquartered in Vancouver, Rocky Mountaineer Vacations ("RMV") operates the world-acclaimed two-day, all daylight Rocky Mountaineer rail journey between Canada's West and the Canadian Rockies and the Whistler Mountaineer, a three-hour train excursion between Vancouver and Whistler, B.C. RMV has offices in Vancouver and Kamloops, British Columbia.

RMV wanted to replace its existing JD Edwards system with a new lower-cost system, streamline its business processes and improve its ability to integrate with its reservation system.

Business Issues to be Solved

Implement a solution that is robust and scalable, able to handle the expected growth of RMV well into the future.
Deliver a 'state-of-the-art' reporting & analysis solution that will ensure easy access to critical business information.
Deliver a solution that will enable greater automation of daily business processes.
Provide an accounting application that is easy-to-use and deploy.
Provide an open architecture with integration tools that will allow RMV's reservation and sales system to be easily integrated.

Selection Process

After a rigorous selection process, SunSystems was selected for the new system and Minerva was selected as the consulting company to implement SunSystems.

Implementation Process

Minerva used a 10-stage implementation methodology to manage the project effectively and implement the system on-time and on-budget.

Paul Fernandez led the design workshop that mapped out the business processes and designed the new chart of accounts and analysis dimensions. Andrew Lane installed the software and configured the system according to the design.

Results

The implementation is in-process, but the project team has already identified several key benefits that will result from the new system.

One significant benefit has been the development of a streamlined new chart of accounts. By using ledger dimensions to "normalize" the account structure, the chart of accounts has been reduced from over 11,000 accounts down to approximately 500 accounts. This will reduce the time taken to learn the chart of accounts, and simplify reporting significantly.